阿丽拉文塔纳大苏尔 - 全包度假村-住客评论

Guest（独自旅游） 2025-07-01
J’ai adoré ce voyage que j’ai commencé dans la forêt dans une tente de l’h?tel Ventana pour 2 nuits puis dans l’h?tel pendant 3 nuits.. le restaurant pour le petit déjeuner est tellement bon- je n’ai jamais mangé d’aussi bon petit déjeuner. Tout était merveilleux dans cet h?tel, et en même temps simple en pleine nature. ?a a été une expérience extraordinaire.
酒店回复：
Dear Soazig, Thank you for your great review and rating of our Alila Ventana Big Sur! It was such a delight to read that you had an extraordinary stay experience with us. We were happy to see that our breakfast offerings were to your satisfaction. Thank you for staying with us, we hope to have the opportunity to welcome you back as our guest again soon! Warm regards, Jamie
Guest（其他） 2025-06-01
Beautiful property, clean and comfy room for us and our pup, the staff went above and beyond to provide quick services for the guests, just walking through the property is relaxing enough, not to mention the location is so close to other great hiking and beach spots around the area. I do wish the resort activity program were better explained in the text.
酒店回复：
Dear Chien-Chung H, Thank you for your excellent review. We are happy you enjoyed your stay with us, and you felt that our staff went above your expectations. Thank you for your insight on the resort's activity program, we will be sure to address this with our management team. Thank you for staying with us and we look forward to welcoming you as our guest soon. Warm regards, Kari
Guest（其他） 2025-06-01
My husband and I stay at the resort regularly a few times per year. This trip we encountered many changes, no complimentary drinks at happy hour, no separate breakfast and lunch(now there’s brunch), several changes to the menu. The menu is now Mediterranean instead of California/Farm to table, which really did not fix with the hotel location. We had several issues with orders of our meals. The staff is the same and outstanding, but something is not the same. The room furnishing are being replaced with very ordinary quality compared to the original ones. I was told there is a new hotel manager. I hope changes can be adjusted to restore the luxury and exclusive feel of the resort with a relaxed vibe.
酒店回复：
Dear AmaraHappy, I want to thank you for your recent stay with us at Alila Ventana Big Sure. I truly appreciate your patronage and feedback in regard to the recent changes. I will pass these along to our management team. We value your time and review and do hope we get the opportunity to serve you again in the future. You are important to us! Have a great day! Michaela
Guest（其他） 2025-04-01
Short get away trip with high expectations and the Ventana delivered. When you pull together great staff, comfortable rooms and good food in such a beautiful setting, it’s hard to beat. Throw in the spa, activities and pools - and you’ve got the best adult “summer camp” type experience, with options to tailor it to your desired vacation.
酒店回复：
Hello Marci B, Thank you so much for taking the time to share your experience! We’re thrilled to hear that your getaway lived up to your expectations and that you enjoyed the beautiful setting, thoughtful amenities, and warm hospitality from our team. It’s wonderful to know that the spa, activities, and pools helped create that perfect “adult summer camp” feel—we love that description! We hope to welcome you back again soon for another unforgettable stay. Best regards, Jamison
Guest user（Other） 2024-12-01
Spending Thanksgiving week at Big Sur has made me grateful, once again, for being a Californian for most of my adult life. (I'm also grateful that the resort's policy is no tipping and no children). Alila Ventana Big Sur is a cross between The White Lotus and Restoration Hardware. Only 54 suites on 243 acres, with guests (from Hollywood & Silicon Valley) shuttled around in electric carts. It was built in 1975 with money from "Easy Rider" by producer Lawrence Spector, and it's been a coastal favorite ever since.
Guest user（Couples） 2024-11-01
This is our 3rd year in a row that we have stayed here on points. I am a globalist, and this is one of the top properties we have stayed at. The staff is fantastic, and they remember us from past visits. The food is exceptional, and the activities are awesome too.
Guest user（Couples） 2024-11-01
The hotel is the destination. There are a few things to do around Big Sur, but if you are staying here you're likely to spend most of your time in the resort. What's great? The staff, the rooms and the views are all amazing. The food is good. Why not 5 stars? The woodpeckers drove us nuts. The staff tried to shoo them away, but if you are offered room 58, think twice. The room design is awesome, but some rooms lack the absolute privacy that is expected in this price range. We've also stayed in the Post Ranch Inn across the street, and we both preferred the PRI. That said, I recommend this hotel also.
Guest user（Couples） 2024-11-01
We were going to cancel our trip as I broke my ankle and was in a special boot. We decided to go anyway and were happy we did The staff was very accommodating to all my needs. Thank you for allowing me to still have a great time! The food and service are impeccable. The views and location cannot be beat! Our “Happy Place” Thank you
Guest user（Couples） 2024-11-01
The employees were so excited to work at this resort. It showed on the attention to details. They made our stay very enjoyable. Overall, the resort is one of the best places to relax. For example, Ramiro, who was our waiter at lunch and at dinner, had the best suggestions for food and wine. It made the experience much more enjoyable.
Guest user（Travel with friends） 2024-11-01
Perfect wellness retreat. We chose Alila Ventana for the annual trip for me and my long distance bestie and we enjoyed every bit of it. Nestled between the Redwoods and the Pacific Ocean, Alia Ventana transported us to tranquility. The food, activities we’re just perfect!

阿丽拉文塔纳大苏尔 - 全包度假村

客户评价 由实住客人提供的真实点评

Guest（独自旅游） 2025-07-01

Guest（其他） 2025-06-01

Guest（其他） 2025-06-01

Guest（其他） 2025-04-01

Guest user（Other） 2024-12-01

Guest user（Couples） 2024-11-01

Guest user（Couples） 2024-11-01

Guest user（Couples） 2024-11-01

Guest user（Couples） 2024-11-01

Guest user（Travel with friends） 2024-11-01

客户评价由实住客人提供的真实点评