阿丽拉文塔纳大苏尔 - 全包度假村-住客评论

Guest user（Other） 2024-10-01
Wonderful service in excellent comfortable suites in a charming hillside forest. We’ve been here twice this year and have already booked it again for my wife’s next birthday. It’s a special treat for us. The food and service was excellent at the Big Sur house and outdoor dining there was such a joy.
酒店回复：
Hello Visitor1284, I am happy to see that you enjoyed our Alila Ventana Big Sur. Thank you for mentioning our comfortable suites, excellent dining, and location. I cannot wait to see you stay with us next year for an even better visit. Best Regards, John
Guest user（Other） 2024-10-01
This hotel is gorgeous. Set against the beautiful backdrop of Big Sur, it’s a luxury adults only all inclusive that is definitely worth the experience. The service was amazing and the food one of the best for an all inclusive. Many activities were included as well. The Japanese bath house and infinity hot tub are very relaxing. Happy hour and meals at the Sur House with a gorgeous view during sunset were something to look forward to every day of our stay. Highly recommend!
酒店回复：
Hello Serina, I am happy to see this review of our Alila Ventana Big Sur. Thank you for recommending us and mentioning our food, staff, location, bath house, and other activities. I hope you can stay with us again soon. Best Regards, John
Guest user（家庭旅游） 2024-04-01
I can't say enough good things about Alila Ventana Big Sur. Everything including our check-in, stay, experiences, food, and more were impeccably done to perfection. All the staff are so warm and welcoming, and really good out of their way to ensure that you have a great experience. I would stay here again in a heartbeat!
Guest user（夫妻／情侣） 2024-03-01
I wasn’t sure what to expect, but had high expectations for this hotel. Everything and everyone at Alila Ventana exceeded those expectations. Our suite was large, clean, comfortable, and well-maintained. The balcony overlooking the ocean was a perfect spot to unwind after a day of exploring Big Sur. Rooms are stocked with complimentary snacks and drinks, which can be replenished as needed. The only issue with the rooms was the air conditioning. The air conditioners could not fully cool off the large, high-ceiling suite, leading to some very warm nights. The grounds of the hotel offer a taste of everything Big Sur has to offer. Towering redwoods, beautiful gardens, and glimpses of the coast. We spent one afternoon just wandering the grounds and enjoying the spacious pools and hot tubs. Employees were eager to help and service was exceptionally quick, despite no tips expected here. From the moment we parked, we were offered help with our luggage and rides around the resort. Food was delicious and service was quick. We were lucky to enjoy all of our meals on the heated patio. The menu is limited, especially for vegetarian options, but the kitchen seemed happy to provide alternative options. We were offered large packed lunches for days we traveled away from the hotel.
Guest user（夫妻／情侣） 2024-03-01
Front entry at the gate to departure, we had a lovely experience. Everyone working there was so kind and fiercely loyal to the property. I loved hearing that so many people have worked there for 10, 20, even 30 years. It speaks volumes about how the hotel is run. We were created with “Happy Anniversary” and special nods towards our celebration throughout our 3 night stay. Our dinner the first night was phenomenal and our waiter was awesome. We had a couple of meals that were just ok, but overall the food was great. The coffee would be my only complaint - didn’t love the pods or the restaurant drip, but that’s minor. The French toast and avocado toast with over medium eggs were a repeat order! The various amenities from the spa, baths, private hot tub, fire place, walking paths, and sauna were lovely. The bed was so comfortable and the view was spectacular, even when it rained. In room snacks/drinks and bath products were all delightful. We left feeling truly rejuvenated. Thank you to all the staff for making it such a joyful experience.
Guest user（与好友旅游） 2024-03-01
The Ventana truly exceeded my already very high expectations. I would return in a heart beat. The resort is so thoughtfully designed to fit right into nature and even though it is a luxury resort it did not feel snooty but rather very down to earth. All the staff was so friendly and the entire experience was seamless. I really enjoyed how all the amenities are open 24/7 like the pools, hot tubs, and Japanese baths. The fact that it is all inclusive really made it relaxing and feel like such a treat.
Guest user（家庭旅游） 2024-03-01
hard to imagine a more beautiful setting to have a resort. Rain or shine, and we experienced both, there was plenty to enjoy. Spectacular toom and amenities, privacywith our hot tub. Fireplace to sit at at night. Food was just so varied and served with style. canmot wait to go back.
Guest user（夫妻／情侣） 2024-03-01
We've stayed at this property several times over the past few years and I can definitively say that a stay here should be on everyone's bucket list. The service is as spectacular as the pacific ocean views. There are hiking and other excursions to fill your day, or you can simply hang out in a hammock and do nothing. The meals are incredible and staff aim to please, regardless of the request. There isn't a bad room on the property so do yourself a favor and book a few nights.
Guest user（其他） 2024-02-01
We splurged on this trip and were not disappointed. Everything about Alila Ventana was a delight - from the beautiful property, to the amazing food, to the fun activities. We were especially impressed by the friendliness and grace of the staff.
Guest user（家庭旅游） 2023-02-01
房间很好，爬山场地不错，食物还可以。下次有机会试试看露营区，安静人少，整个酒店园区适合家人一起出游。

阿丽拉文塔纳大苏尔 - 全包度假村

客户评价 由实住客人提供的真实点评

Guest user（Other） 2024-10-01

Guest user（Other） 2024-10-01

Guest user（家庭旅游） 2024-04-01

Guest user（夫妻／情侣） 2024-03-01

Guest user（夫妻／情侣） 2024-03-01

Guest user（与好友旅游） 2024-03-01

Guest user（家庭旅游） 2024-03-01

Guest user（夫妻／情侣） 2024-03-01

Guest user（其他） 2024-02-01

Guest user（家庭旅游） 2023-02-01

客户评价由实住客人提供的真实点评